SYMBIONT INTELLIGENCE(Living Miracle Wellness) — PRIVACY POLICY

Last updated: 12-12-25

Symbiont Intelligence (“we,” “our,” “us”) provides AI-assisted software tools, automations, digital systems, wellness technology, and business optimization services for practitioners, brands, and organizations (“Clients”).

This Privacy Policy describes how we collect, use, store, and protect personal information when you interact with our website, platform, AI systems, or services (collectively, the “Service”).

By accessing the Service, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect personal information you voluntarily submit, including:

  • Name

  • Email address

  • Phone number

  • Business details

  • Billing information

  • Account setup data

  • Content you input into AI automations

  • Communications via chat, email, or forms

1.2 Information Collected Automatically

When you use our website or platform, we may collect:

  • IP address

  • Browser type

  • Device identifiers

  • Usage analytics

  • Cookies and performance tracking data

1.3 Client Data Stored in the System

If you are a Client using our platform to manage your own customers, content, or operations, we may store:

  • Contacts imported by you

  • Conversations routed through the platform

  • Files, media, and data you upload

  • Automations you configure

  • AI-training content you provide

You are responsible for obtaining proper consent from your own customers when uploading their data.

2. How We Use Information

We may use collected information to:

  • Provide and maintain the Symbiont Intelligence platform

  • Create, train, or optimize AI agents (only using data you provide or explicitly authorize)

  • Improve system performance and user experience

  • Communicate with you about updates, support, or billing

  • Customize recommendations and automations

  • Ensure platform security

  • Comply with legal or regulatory requests

We do not sell, trade, or rent your personal information.

3. Payment Processing

Payments are handled securely through trusted third-party providers (e.g., Stripe).
We do not store your full payment information on our servers.

4. Information Sharing

We may share limited information with:

  • Trusted service providers that help operate the platform (hosting, analytics, email delivery)

  • AI vendors used to process data strictly for your requested outputs

  • Legal authorities only if required to comply with applicable laws

We never sell data or allow third parties to use your information for their own marketing.

5. Data Security

We implement reasonable administrative, organizational, and technical safeguards to protect your data.
However, no internet-based platform is completely immune to risk.
By using the Service, you acknowledge these inherent limitations.

6. Your Rights

You may request:

  • Access to the data we store about you

  • Correction or updates

  • Deletion of your information

Requests can be made at:

📧 data@symbiontintelligence.com